Supply chain issues could mean a very cold winter if your heating system doesn't work. Some replacement parts are taking six months to come in.
"When people call Aire Serv, they want their system fixed, and it makes us hurt when we can't get a part in a timely manner," said Scott Taylor.
Taylor is the owner of Aire Serv, a heating and air conditioning company in Huntsville. He said the supply chain issue continues to affect his business.
"We've had our challenges getting heating and air parts, you know, throughout the — really, throughout the year," said Taylor.
It's an ongoing problem, but recently, "it looks like it's getting worse and not better," he said. "You know, as far as getting parts and supplies to do our job."
As his customers fire up their heaters for the first time in months, some of them are coming across major problems.
"We had a customer with a furnace today that needed a heat exchanger, wasn't a very old unit ... and the wait time was, like, six months," said Taylor.
The heating equipment won't be much use if the customer can't get it until next spring. It then becomes a question of getting the part or purchasing a whole new unit, Taylor said.
He said Aire Serv is stocking up on as many parts and new units as they can. He encouraged residents who haven't turned their heat on yet to not wait and get it looked at now.
He also recommended getting a maintenance check twice a year — once in the spring and again in the fall. Doing this regularly could mean finding a problem early and not having to wait all winter for it to be fixed.
